FAQs

General

What types of projects do you take on?

We specialize in full-service interior design, including renovations, new construction, and furniture, art, and décor curation. Whether you're refreshing a single room or building a home from the ground up, we create thoughtfully curated spaces that blend beauty and function.

What is your design style?

Our approach is tailored to each client and their desired aesthetic. Our roll is to design your home in an elevated way, reflective of your personal style. In any style, we naturally gravitate toward timeless, elevated interiors that feel refined yet livable. We appreciate the craftsmanship of traditional architecture while embracing modern sensibilities, ensuring each space feels personal and enduring.

Do you take on projects outside of Vancouver, BC?

Yes! While most of our work is based in Vancouver proper, North Vancouver and West Vancouver; we also take on select projects in the US.

Why should I hire Studio Grey?

At Studio Grey, we bring lasting value to your home and peace of mind throughout the process. We offer trade-exclusive resources and pricing, access to trusted vendors, extensive knowledge of pricing across interior goods and finishes as well as the technical knowledge required for a renovation or home build. We design with intention—bringing all the elements together into a cohesive, considered home that feels effortless and complete, wrapped up in a bow.

Beyond the aesthetics, we manage timelines, coordinate with trades, address technical set backs and help you avoid costly mistakes. Designing a home can be overwhelming, but we take the stress off your shoulders so you can enjoy the experience.

Our value lies in our expertise: translating your vision into a cohesive, beautiful, and highly functional space that truly reflects you.

Process & Services

How does your design process work?

Every project begins with a conversation to understand your vision, needs, and lifestyle. From there, we guide you through space planning, material ad fixture selections, technical draswings, furnishings, and styling, ensuring a seamless experience from concept to completion. View our specific processes here.

Do you work with existing furniture and décor?

Yes, when requested, we can thoughtfully incorporate meaningful pieces into the design. Our goal is to create a cohesive space that reflects your style while seamlessly integrating both new and existing elements where required.

How long does a typical project take?

Timelines vary based on project scope. A smaller scale renovation design may take months, while full-home renovations or new builds can span a year or more. Furniture and décor curation projects typically take four to six weeks for the design phase. We prioritize thoughtful planning to ensure every detail is executed beautifully.

Logistics & Investment

What is your design fee structure?

Our design fees are structured as either a flat fee or an hourly rate, depending on the project scope, level of service required, and what works best for both Studio Grey and the client. After the initial consultation, we provide a detailed proposal outlining the scope of work, deliverables, and design fees to ensure clarity and transparency before we begin.

Do I receive designer trade discounts?

Yes. As a client of Studio Grey, you have access to exclusive trade pricing from many vendors. We pass these discounts along whenever applicable and ensure your budget is allocated effectively. The availability and percentage of trade discounts depend on the specific design contract and vendor.

Do you work with trade professionals, or can I use my own contractor?

We have a trusted network of contractors, millworkers, and tradespeople that we can recommend if desired. However, we are also happy to collaborate with your preferred professionals, provided they align with the project's vision and quality standards.

Getting Started

How do I begin the process of working with you?

The first step is to fill out our project submission form to schedule a discovery call. From there, we determine the best approach and ensure we’re the right fit before moving forward.

How far in advance should I reach out?

We recommend reaching out as early as possible, especially for renovations or new builds, as thoughtful design planning takes time.

Client Experience

What can I expect during the design process?

From the initial consultation to the final reveal, you’ll be guided through each stage with open communication and a focus on your unique vision. We’ll collaborate closely with you on concept development, design decisions, material selections, and styling, ensuring the process is seamless and enjoyable.

How involved will I be throughout the process?

Your vision is our priority. We work closely with you to understand your needs, desires, and preferences, and we present you with carefully curated options that align with your style and functionality requirements. You’ll have plenty of opportunities to review and approve design decisions before anything is finalized.

How do you ensure the design reflects my personal style?

We begin every project by listening closely to your vision, tastes, and lifestyle. Our goal is to design spaces that feel personal, meaningful, and functional to you. We also encourage you to share inspiration photos, mood boards, or any elements you love, which helps us bring your unique style to life in the design. Our roll is to facilitate your personal desires for your home into reality.

What if I don’t know exactly what I want?

That’s perfectly fine! Most clients come to us with very little idea of what they want, looking to us for guidance. Some clients come to us with an idea of what they want but aren’t sure how to put it all together. Our process includes guiding you through design discovery, offering options and ideas that fit your space, and helping you make decisions that best suit your needs. We’re here to inspire and help you clarify your vision.

How do you handle changes to the design?

We understand that preferences can evolve during the process. If you’d like to make changes to the design, we’re happy to accommodate adjustments. We ensure all changes align with the overall vision and project scope, and we’ll update the timeline and budget accordingly to keep things on track.

Will you handle the contractors and vendors?

Yes, we coordinate with trusted contractors, trades people and vendors to ensure the design vision is executed flawlessly. We can manage all logistics, from sourcing materials to overseeing installations, or we’re happy to collaborate with your existing team if you have one.

How will I be kept updated throughout the project?

Communication is key! You can expect regular updates via email, phone calls, or meetings depending on your preference. We’ll keep you informed about design progress, timeline adjustments, and any key decisions that need your input.

What’s the best way to communicate with you during the project?

We’re available via email, phone, and through scheduled meetings—whatever works best for you. We always ensure that your communication preferences are respected and that you feel involved every step of the way.

Can I see testimonials from your previous clients?

Of course! We believe that the best way to understand the Studio Grey experience is through the words of our satisfied clients. We’re happy to share testimonials and case studies that highlight our successful projects and the impact of our designs. Visit our testimonials page for more insights.